Terms of Service

Last Updated: October 15, 2025

Welcome to Tunomart – a brand owned and operated by TEKO LLC ("we", "our", or "TEKO LLC"). These Terms of Service govern your access to and use of the Tunomart website and all related products and services (collectively referred to as the "Services").

By accessing, browsing, placing an order, or otherwise using the Services, you agree to be bound by these Terms, including any referenced policies. If you do not agree with any part of these Terms, you must immediately discontinue use of the Services.

SECTION I: GENERAL TERMS & LEGAL BASIS

1. Basic Information, Scope, and Contractual Nature

Tunomart is an online store specializing in desk mats and mouse pads, legally owned by TEKO LLC, a company incorporated under the laws of the United States. Our Services are intended strictly for personal, non-commercial use within the United States.

You acknowledge that your use of the Services, including actions such as order confirmation, constitutes a legally binding electronic signature. You agree that all electronic communications from Tunomart satisfy legal requirements for written communication. 

2. Consent, Agreement Modification, and Usage Conditions

This agreement, including the Shipping Policy, Return & Refund Policy, and Privacy Policy, constitutes the entire agreement between you and TEKO LLC. We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates to our website and adjusting the "Last Updated" date. It is your responsibility to review these Terms periodically. Continued use of the Services after updates are posted constitutes your irrevocable acceptance of the revised Terms.

By using the Service, you represent and warrant that you are at least 18 years old or have the appropriate legal consent to enter into this agreement.

3. User Accounts and Security Responsibilities

If the Services require you to register for an account, you are responsible for providing accurate, current, and complete information and maintaining the confidentiality of your login credentials.

You are solely responsible for all activities under your account. You must promptly notify Tunomart of any unauthorized use of your account. If we find that your registration information is inaccurate, outdated, or that you have violated these Terms, TEKO LLC reserves the right to suspend or terminate your account at our sole discretion.

SECTION II: TRANSACTIONS AND PURCHASE TERMS

4. Order Placement, Confirmation, and Right to Refuse

Submitting an order through Tunomart constitutes an Offer to Purchase. No binding agreement exists until Tunomart accepts your offer. A legally binding sales contract is formed only when we send a Shipping Confirmation Email indicating that your order has been processed and shipped. 

TEKO LLC reserves the right to reject, limit, or cancel any order at its discretion—for example, due to stock limits, pricing errors, or suspected fraudulent activity.

5. Pricing, Payment, and Tax Responsibilities

All listed prices are in U.S. Dollars (USD). While we strive for accuracy, in case of pricing errors, we will notify you to confirm or cancel your order based on the correct price.

By providing payment information, you represent that you are legally authorized to use the chosen payment method and authorize Tunomart (or its payment processor) to charge the full order amount. You are responsible for determining and paying any applicable taxes, including sales and use taxes, which are not included in the listed prices.

6. Shipping Policy, Risk of Loss, and Address Accuracy

Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays) and shipped via UPS or FedEx with an estimated delivery time of 5–7 business days, resulting in a total expected timeframe of 6–9 business days. A flat shipping fee of $6.99 applies to all U.S. orders within the 50 states.

Title and risk of loss transfer to you once the product is handed to the shipping carrier. Customers are solely responsible for providing accurate delivery information. Tunomart is not liable for undelivered or misdelivered orders caused by incorrect address input.

If an order is deemed lost (i.e., no tracking updates within 7 business days after the expected delivery date, or it shows "Delivered" but not received after 7 business days), Tunomart will issue a full refund or free replacement, per your choice.

7. Return & Refund Policy for Defective Items and Cancellations

Tunomart accepts return/refund requests only for defective products resulting from manufacturing or shipping errors, including significant discrepancies from the description, physical damage, or delivery of the wrong item or quantity. All requests must be submitted within 30 days of the delivery date. Requests for exchange due to personal change of mind are also accepted within 30 days of delivery date, provided the item is returned unused, in its original, resalable condition, and the customer cover all associated two-way shipping costs.

Items must be in original condition (unused, unwashed), and photo/video evidence of the defect is required. To streamline resolution, we do not require returns for defective items.

Exclusions include:

  • Requests made after 30 days;
  • Damage due to improper use, negligence, or washing;
  • Products exchanged due to change of mind that have been used, washed, or are not in their original, resalable condition;
  • Orders delivered to incorrect addresses submitted by the customer.

For cancellations or order edits, customers have 6 hours after placing an order to submit a request. After this window, orders are processed and can no longer be modified or canceled.

SECTION III: INTELLECTUAL PROPERTY & PROHIBITED CONDUCT

8. Intellectual Property Rights and Usage Restrictions

All copyrights, trademarks (including the Tunomart name and logo), and other intellectual property rights related to the Services are the exclusive property of TEKO LLC and are protected under U.S. law.

You are granted a non-exclusive, revocable license to access and use the Services for personal shopping purposes only. Any reproduction, modification, resale, distribution, or commercial use of our content or products without written permission from TEKO LLC is strictly prohibited.

9. Prohibited Conduct and Consequences

You may not use the Services to:

  • Violate any applicable laws;
  • Transmit unlawful content;
  • Infringe upon third-party intellectual property rights;
  • Interfere with or compromise service security.

Violations may result in immediate suspension or termination of access and may lead to legal action under applicable civil or criminal laws.

SECTION IV: DISCLAIMERS & LIMITATIONS OF LIABILITY

10. No Warranties and Assumption of Risk

The Services and all products are provided "as is" and "as available". TEKO LLC expressly disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted, error-free, or secure Services. Your use of the Services and purchase of products is at your own risk.

11. Limitation of Liability

To the fullest extent permitted by applicable law, TEKO LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or data, arising from your use of the Services or purchase of products.

Our total cumulative liability for any claims shall not exceed the total amount you paid to Tunomart in the three (3) months preceding the event giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless TEKO LLC and its affiliates from and against any claims, liabilities, losses, or expenses (including reasonable attorney's fees) arising out of:

  • Your use of the Services;
  • Your breach of these Terms;
  • Your violation of any law or third-party rights.

SECTION V: DISPUTES & FINAL PROVISIONS

13. Governing Law and Dispute Resolution

These Terms are governed by the internal laws of the State of Florida, USA. The parties agree to attempt informal resolution of any dispute for at least 30 days before pursuing formal action. If unresolved, disputes shall be submitted to the state or federal courts located in Florida, and you expressly consent to their jurisdiction and waive any right to a jury trial.

14. Entire Agreement and Severability

These Terms of Service, along with referenced policies, constitute the entire agreement between you and TEKO LLC. If any provision is deemed unlawful or unenforceable, that portion shall be severed, and the remainder shall remain in full force and effect.

15. Contact Information

For questions regarding these Terms or to request support, please contact us at:

  • Support Email: [email protected]
  • Business Hours: Mon – Fri, 9:00 AM – 5:00 PM (Eastern Time – ET)