Payment Methods
At Tunomart, we are committed to providing a secure, convenient, and transparent payment experience for all customers. Below are the accepted payment methods, our security policies, and important information you should know when making a transaction.
1. Accepted Payment Methods
We currently support the following payment methods:
- PayPal
- Credit/Debit Cards (Visa, Mastercard, Discover, American Express)
All card payments are securely processed through the PayPal gateway.
Note: You do not need a PayPal account to make a payment. When redirected to the PayPal page, simply choose the option “Pay with Debit or Credit Card”.
2. Payment & Personal Data Security
We prioritize the safety of your transactions:
- All transactions are processed through PayPal's secure payment gateway, with end-to-end encryption and PCI DSS international security standards.
- Tunomart's website uses 256-bit SSL encryption to protect all data exchanged between you and our system.
- We do not store or access any card information you provide during payment.
Your financial information is never shared with us.
3. Payment Process
- Select your products and proceed to checkout.
- Choose your payment method (PayPal or Card via PayPal).
- You will be redirected to PayPal's secure and encrypted payment interface.
- Confirm your payment.
- Receive an order confirmation email from Tunomart and a receipt from PayPal.
4. Confirmation & Support
Once your payment is successful:
- You will receive an order confirmation email from Tunomart.
- PayPal will send you a digital transaction receipt to the email address you used for payment.
If you do not receive any emails within 1 hour, please check your Spam/Junk folder, or contact us.
5. Frequently Asked Questions (FAQs)
I don't have a PayPal account. Can I still pay?
Yes. Simply select "Pay with Debit or Credit Card" on the PayPal payment page.
Why was my card declined?
Possible reasons include:
- Incorrect card information entered.
- Card not enabled for online/international transactions.
- Payment limit exceeded.
- Bank blocked the transaction for security reasons. In this case, try another card or contact your card-issuing bank.
6. Customer Support
If you encounter any issues during payment, feel free to contact our support team:
- Support Email: [email protected]
- Business Hours: Mon – Fri, 9:00 AM – 5:00 PM (Eastern Time – ET)
